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Terms and Conditions

Terms & Conditions – Crystal Shield

Effective Date: December 1, 2025

Welcome to the Crystal Shield website. These Terms & Conditions govern your use of our website, products, and services. By accessing or using our site, you agree to comply with and be bound by the following terms.

1. Use of the Website

You agree to use our site for lawful purposes only. You must not:

● Violate any laws or regulations

● Infringe on the rights of others

● Attempt to hack, disrupt, or reverse-engineer our services

We reserve the right to terminate your access if you breach these terms.

2. Orders and Payment

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order.

● Prices are subject to change without notice.

● Full payment is required before shipping or scheduling of services.

● All transactions are processed securely through third-party payment providers.

3. Shipping & Delivery

● DIY product orders may take up to 48 hours to process and ship.

● Delivery times may vary depending on location and carrier.

● We are not responsible for delays caused by shipping carriers or incorrect addresses. Please see our Shipping Policy for full details.

4. Returns & Warranty

● DIY products are covered by our 10-Year Limited Warranty against material defects.

● PPF installation services come with a 10-Year Limited Warranty covering workmanship and film performance.

● Return requests must be made within 14 days of delivery. See our Returns and Warranty pages for more details.

5. Intellectual Property

All content on this site—including text, graphics, logos, and design—is the property of Crystal Shield and protected by copyright laws. You may not copy, reproduce, or use any content without our express written permission.

6. Limitation of Liability

Crystal Shield is not liable for any indirect, incidental, or consequential damages resulting from your use of our products or services. Our liability is limited to the purchase price of the product or service in question.

7. Indemnification

You agree to indemnify and hold harmless Crystal Shield, its owners, employees, and affiliates from any claims or damages resulting from your breach of these terms.

8. Governing Law

These terms are governed by the laws of the State of California. Any disputes shall be resolved in the courts of Riverside County, California.

9. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with the effective date.

For questions about these Terms & Conditions, please don’t hesitate to contact us:

Crystal Shield®️, Inc.
Address: 31805 Temecula Parkway Temecula, CA 92592
Attention: Warranty Department
Phone:+1-877-707-4435
Website address: www.crystalshield.com
Email address: support@crystalshield.com

To protect every vehicle for the long road ahead through advanced paint protection, innovative products, and care that maintains lasting value.