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For inquiries or assistance regarding your order, whether it’s questions, concerns, or inquiries about an existing order, please don’t hesitate to reach out to us. You can contact us conveniently via phone, email, or by filling out the contact form provided below. We are committed to providing exceptional service and look forward to the opportunity to assist you.

Crystal Shield®️, Inc.
Address: 31805 Temecula Parkway Temecula, CA 92592
Attention: Warranty Department
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Crystal Shield FAQ’s

What is vehicle shield paint protection film?

Vehicle shield paint protection film, offered by Crystal Shield, is a transparent polyurethane film meticulously designed to safeguard vulnerable areas of your vehicle’s paintwork. It seamlessly adheres to the surface, providing an invisible shield against chips and scratches. Easy to remove without harming your paint, it maintains the original appearance and aerodynamics of your vehicle. Designed for longevity, it ensures years of protection while preserving the pristine look of your paint.

Why opt for our kits over others?

Beware of competitors offering cheap “glossy” films lacking in clarity and durability. Our top-of-the-line film boasts a 10-year warranty against defects like yellowing, cracking, and peeling. Unlike inferior 6mil films, our premium offerings ensure lasting protection and a flawless finish.

Is installing your paint protection kits challenging?

We’ve meticulously selected a product/film that facilitates easy installation, even for beginners. Our patterns are crafted with the DIY enthusiast in mind, providing optimal coverage without compromising ease of installation. With comprehensive instructions, complimentary tools, and dedicated customer support, achieving a perfect installation is within reach. While most customers, even first-timers, achieve satisfying results, we advise individuals to assess give us a call.

How does your film compare to spray-on products?

Unlike spray-on products, our paint protection film offers semi-permanent protection, lasting up to 10 years or more. While spray-on solutions provide temporary protection, our film ensures long-term safeguarding against chips and scratches, making it a cost-effective investment in your vehicle’s longevity.

Are special tools required for installation?

Yes, but worry not! We a provide complimentary squeegee and installation gel concentrate with all out kits. All you need is any spray bottle and a microfiber towel. Plus, with our instructional videos, achieving professional-quality results is easier than ever.

Can't find your car in our catalog?

If you can’t locate your car, reach out to our customer service for personalized assistance. We’re committed to ensuring every vehicle owner can access premium paint protection solutions tailored to their needs.

What sets your kits apart from competitors?

At Crystal Shield, we prioritize not only premium film quality but also precise fitting patterns. Unlike competitors offering subpar fits, our kits ensure seamless coverage, providing superior protection without compromising aesthetics. With us, you’re investing in unparalleled quality and craftsmanship.

Looking for a certified installer?

We’re here to help! While we’re not affiliated with installers, we can assist in locating reputable professionals in your area. Simply reach out to our customer service, and we’ll provide guidance based on your location and preferences.

How do I maintain my vehicle after application?

Maintaining your vehicle post-application is simple. Follow your regular washing and waxing routine, using mild soap and water. Avoid abrasive polishes and compounds, opting for wax products recommended for paint protection film. We recommend using a spray ceramic sealant like Car Pro Reload, Adams CS3 or the like. With proper care, your vehicle will retain its pristine appearance for years to come.

What's your return policy?

For details regarding our return policy, please refer to the provided link at the bottom of this page or go to this link:

Tell me about the warranty.

Our film comes with a 10-year warranty. This warranties cover defects like cracking, peeling, and yellowing. Damage from normal use, road debris, or vandalism is not covered. Crystal Shield stands behind its products and strives to address any issues promptly.

How visible is the film after application?

Our film is designed to be virtually invisible, with over 95% clarity. On darker colors, it’s nearly imperceptible from a few feet away. Even on stark white cars, any visibility is minimal, ensuring a seamless appearance.

How long should I wait after repainting before applying your product?

Consult your body shop for specific recommendations, as timing may vary based on paint type and curing process. Typically, you’ll need to wait 30 days before applying our product, aligning with the recommended timeframe for waxing.

Need assistance before ordering?

Our dedicated team is here to help! Reach out to us during our operating hours via phone or at for personalized assistance and expert guidance.